Feedback Analysis

Surveys
Most of them will need to be studied along with statistics about usage patterns.


 * Communication tools (how the mailing-list, forum, bugtracker is used, how often, what's good/wrong about them, etc.)
 * Features (ask to rate some suggestions, and submit new suggestions)
 * Performance reviews (rate and tell what people think about the main actors of the project, and about the company itself)
 * Inactive users (what they didn't like about the game)
 * Game usage (what sites do we like to hack, how do we approach a hacking session, type of players...):
 * What should be considered as a page to hack? (any? the domain name? the subdomain? etc.)
 * Knowing more about the player (age, sex, style of life, likes/dislikes, etc.)

Game statistics

 * Aquisition/Conversion funnels of newcomers, by source
 * Churn:
 * Identify main churn points (last action/stage in the game)
 * Monitor churn of players after their home website has been taken
 * Hacking patterns in regard to individual pages (to better understand what should be considered as a page to hack)