Software to use

See also this list

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= Bugtracker / QA / Tests =


 * Ghost.py - Webkit-based testing
 * Saucelabs - Automated cross-browser testing using Selenium
 * Browser Shots
 * Cross Browser Testing - Live sessions from browser
 * uTest - QA Outsourcing

Support

 * SupportDetails - Automatically send browser details (browser name, OS, etc.)

Free Software

 * Bugzilla
 * RT
 * Gitlab - Free software Github
 * Squash - Automated crash/bug reports

Proprietary

 * Jira
 * Asana (real time)
 * Trello (cards)
 * BugHerd - Google-like feedback form

Time management

 * RescueTime - Big brother-style auto tracking
 * - Time tracking & invoices

= Statistics =


 * BI tools: http://en.wikipedia.org/wiki/Business_intelligence_tools
 * RapidMiner
 * Weka
 * MyExperiment.org
 * Tableau - Proprietary, used by Zynga

= Business =


 * WiseCash - Forecasting

= Web Analytics =

Free Software

 * Cacti (Stats)
 * Visitors
 * Piwik
 * Open Web Analytics

Proprietary

 * Analytics.js - Simplified common analytics API

Main:
 * MixPanel - Advanced segmentation, funnel & retention
 * Kissmetrics - Individual user history
 * Intercom.io - Who is online now
 * Customer.io - Email user segments
 * ChartBeat - ChartBeat

Other:
 * FullContact - Getting details on emails & alerts for influencers signups
 * GazeHawk - Eye tracking
 * Kiss Insights
 * Google Analytics
 * Omniture
 * RJMetrics
 * Indicee
 * TruCast
 * Crazy Egg - Heatmap
 * Yahoo Analytics
 * Mint

AB Testing & User Testing

 * Optimizely
 * Feedback Army
 * UsabilityTest
 * UserTesting
 * UserFly
 * FiveSecondTest - Design user feedback

Social alerts &amp; search

 * ScoutLabs
 * Radian6

User behaviors

 * Compete
 * Google Insisghts Search
 * Google Ad Planner
 * Quantcast

= CRM =

Free Software

 * OTRS (CRM)
 * HelpCenterLive

Proprietary

 * Lithium
 * Jive
 * Salesforce
 * Orlak - Live chat
 * ZenDesk

= Online meetings =

IRC

 * Freenode
 * Bot: ayita, dancer, supybot
 * Pastebin

Videoconf

 * SIPML5 - SIP over javascript
 * Big Blue Button - FLOSS
 * Webex
 * GotoMeeting
 * FlashMeeting
 * Yugma
 * TeamViewer
 * Elastix + OVH SIP

= Education/teaching =


 * TypeRacer - Game to improve typing speed
 * Uniboard - Tablet/pen white board (now free software)
 * Node Slideshow - Remote-controlled presentation

= Sysadmin =


 * Mosh - SSH over unreliable connections
 * log.io
 * Graylog2
 * graypi
 * Tails - Privacy live USB key (Tor)
 * Git-annex - Git for large files
 * etckeeper - Git for /etc

Monitoring

 * Pingdom - Site down alerts
 * NewRelic - Profiling of live application

Hosting

 * Digicube - Low cost, 1Gbps
 * Hetzner - Low cost servers

Cloud

 * Ubuntu Cloud
 * Openshift - RedHat SaaS (installation instructions)
 * Joyent
 * Linode
 * Slicehost
 * FsckVPS
 * OVH
 * CloudFlare - Security (anti-dos, etc.)

SMTP

 * SendGrid
 * Mailchimp
 * Mailgun
 * Mailjet

HTTPS

 * Startssl - Free SSL certificate
 * HTTPS headers